Manuals

Your cargo bike's display might show a range of error messages. In this article we'll guide you through how to figure out what the error message on your cargo bike display means. 

It is important to know how your cargo bike works. Therefore, read the operating instructions for the respective cargo bike carefully to ensure you are safe on the road. Every user of the cargo bike must be familiar with the information in the operating instructions.

Determine what applies to your cargo bike:    Is your current display in the centre of your handlebars >> watch instruction video 1   Is your display on the left side of your handlebars >> watch instruction video 2  

If your display won't turn on, the first thing you should do is try a reset. This is something you can easily do yourself, following the instructions below.

All our cargo bikes are adjustable, making it suitable for every body type. By adjusting it to your height, you will achieve optimal cycling comfort. In the videos below, mechanics show you how to adjust the saddle and handlebars.

From a safety point of view, we do not recommend mounting a bike seat onto the rear carrier of a cargo bike. The rear carriers have a maximum load and are therefore not sturdy enough to carry older kids in particular. Transporting children on the rear carrier without a bike seat isn't recommended either. The best and safest way to transport children is to have them take a seat in the box of the cargo bike.

Rear carrier maximum load
The maximum load of the rear carrier is 20 kg. Anything above this weight may cause metal fatigue which may result in dangerous situations. The battery weight (+/- 4 kg) has already been deducted from the maximum load. The cargo bike's rear carrier has been tested and approved by an independent quality institute.

Bike bag
A bike bag suits the cargo bike's rear carrier very well. The battery is incorporated in the rear carrier of an electric cargo bike. Keep this in mind when buying a bike bag, as not every bike bag can be attached to a rear carrier with a battery. There won't be enough space to attach the bike bag. Make sure not to exceed the maximum load.

Advantages of taking children along in the cargo bike:
Children are able to observe a lot more while sitting in the cargo bike
With the rain tent, children will be dry and protected from the elements
Children are well protected thanks to the high panels on the box
A cargo bike offers more options, you can use a Maxi-Cosi carrier, baby seat or even a toddler seat
Children are safe in the cargo bike. No risks of getting hands or feet caught in the spokes
Safety
One of the most common bike accidents involving children are little feet getting caught in the spokes Spoke accidents are eliminated when children are safely transported in the cargo bike.

Coat protector
A coat protector prevents your clothes (trouser legs, dress/skirt or bag) from being caught in the rear wheel spokes.